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We are very proud of the comments we receive!
We feel about Feren Fruit & Gift Baskets the same way
most of us feel about our families. Maybe its because we spend so
much time to make sure your experience with us is special! We feel
personally responsible to make sure your recipients feel the same "wow"
you wish to convey with your thoughts and gifts just as if you were hand
delivering each of your gift selections. Please share with us
below several comments we've received from clients who felt compelled to
share their feelings with us.
From: DGSecretary
Sent: Tuesday, March 31, 2009 11:57 AM To: Peter Apicella
Subject: RE: 3/30/2009 - Customer: D. Gleason
Dear Peter,
I just want to thank you for a great
basket that was delivered to Beth not long ago. I could not even imagine
that it would be that beautiful.
Thanks again and from now on I will use you all the time.
Have a great day,
Lana
LinkedIn
Recommendations
2/18/2009
Jamie Ginsberg has endorsed your work as Owner at Feren Gift
Baskets & Wine.
Dear Peter,
I've written this recommendation of your work to share with other LinkedIn
users.
Details of the Recommendation: "I met Peter at Little Italy Wines and Feren Gift
Baskets and Wine. Peter is an expert on Italian wine and a pleasure to work
with. He is adept at finding the right selection for the individual while making
sure the end purchaser is educated and comfortable with their purchase. Peter is
a great resource here in Ohio."
Service Category: Owner
Year first hired: 2005 (hired more than once)
Top Qualities: Great Results, Expert, High Integrity
From: Serena Smith
Sent: Tuesday, February 03, 2009 4:17 PM To: Peter
Apicella
Subject: RE: FLOWERS NEEDED: Carolyn Hubbard - Sister InformationGlad
to do it! It proved a worthwhile project for you... and I thought the
outcome was very nice! One of the employees brought their "basket of
flowers" into work, so we got to see it live. Kind regards,
Serena M.
E. Smith
From: Virginia
Leonard Sent: Wednesday, January 21, 2009 2:55 PM To:
peter@ferengifts.com
Subject: Fruit Basket
Hi Peter,
Here is another delivery for you.
Send same basket as you did for
Charlotte Cook on Jan. 8th
By the way Charlotte called and was
so pleased with your arrangement. I mean so pleased I advised our staff
of her thankfulness. I am trying to throw more business your way!
Ginnie Leonard, Community Care at Home
Sent: Tuesday,
December 16, 2008 11:14 AM To: Customer Service
Subject: RE: Feren Invoice #17165 - 12/5/2008 - Customer: Lori
Schumacher
Lisa: Just had to write to let you know my folks really liked the
basket. They couldn't say enough about the contents. Thank you very
much, Lori Schumacher
Sent: Friday, August 15,
2008 10:34 AM To:
service@ferengifts.com Subject: Re: Feren Invoice #xxxxx -
8/15/2008
Peter,
Thank you for getting my delivery out on
such short notice today - I can't express how grateful I am that I can
always count on Feren Gifts to make my job easier, which is not the norm -
usually lots of follow up. But, I never worry about my orders with you and
am so very grateful to count on that....thank you again - I really
appreciate your customer service....
Denice Swan
OPMG Executive Assistant
From:
Labuda , Marie Sent: Wednesday, July 23, 2008 11:29 AM To:
Peter Apicella
Subject: RE: Feren Invoice #xxxxx - 7/22/2008 - Customer: Marie
Labuda
Thank you ever so much. You
are doing a great job. We get compliments on how beautiful and plentiful the
baskets are. Have a wonderful Wednesday.
Marie Labuda
| Administrative Assistant | Facilities Engineering, Cleveland Clinic
Foundation
Sent: Wednesday, June
18, 2008 3:32 PM To: Peter Apicella Subject:
Fruit Basket for Tom & Lisa Sullivan
Hello Peter, I just wanted to let you know that Tom & Lisa Sullivan were
delighted with the basket I ordered from you. Thanks so much and I’ll be sure
to remember you for future orders and to recommend to friends and colleagues.
Best regards, Linda
Wilson, Investment Funding National City Bank, Cleveland Ohio
Sent: Thursday, May 08, 2008 5:27 PM
To: Peter Apicella Subject: Re: Feren Invoice - 5/3/2008 - Customer: Craig
Caris
Peter, Mom received the basket and told
me she was very pleased. Thank you for your fast and quality service. Craig
Caris, Germantown, MD
Sent: Tuesday,
April 29, 2008 4:35 PM To: 'Peter Apicella' Subject: RE: Customer: Brandell
Flores
Peter: Every
year I purchase a beer basket for my dad’s birthday. You always ship it on time
and he’s always thrilled when he receives it. He said this year was the best
ever. You do such a great job of adding your special touch to everything you
do. I can’t be with him on his birthday but I can always rest assured that when
I send him one of your specialty beer baskets, it will undoubtedly be the best
gift he receives. He always says what a great job you do and how much he loves
it. Thanks again!
Brandell Flores,
Houston, Texas
From: Noreen Middleton Sent:
Friday, April 11, 2008 11:06 AM To:
service@ferengifts.com
Subject: RE: Feren Invoice #xxxxx - 3/26/2008 - Customer: Noreen Middleton
Good morning Peter, I just received a
call from the lady I sent the F5 basket to. She wanted me to tell you that the
fruit was the freshest and sweetest she has ever had. She also asked that I
forward her number to you because you now have a customer. The management of
Touchstone Management was also impressed and would like for me to forward their
email address and number as well.
Have a wonderful weekend! Noreen
From: Laura Balint-Slivka
Sent: Tuesday, March 18, 2008 12:16 PM To: Peter Apicella Subject: RE: Web
Order Confirmation
Peter, You are all great to work with.... I
surely will remember you next time we need a basket. Thanks again for catching
my error! Happy Easter to you as well!
Laura
From: RHODA SCHARFENBERG Sent:
Tuesday, January 15, 2008 1:06 PM To:
service@ferengifts.com Subject: RE:
Thanks a lot!.. from Feren Fruit & Gift Baskets
Hi Peter,
I wanted to let you know that my brother was
thrilled with his fruit basket he received for his 50th birthday! He said the
fruit was very fresh. He commented that they were nice sized oranges!
I will definitely be calling you for all my
fruit basket orders!
Rhoda Scharfenberg
From: Janoso, Nate, Sent:
Tuesday, January 15, 2008 2:20 PM To: Peter Apicella Subject: RE: Feren
Invoice 1/15/2008 - Customer: Nathan Janoso, Cleveland Indians
Thanks Peter. Your baskets seem to be perfect
for any gift situation we encounter! Nate Janoso
From: Rudy Petric Sent: Tuesday,
January 15, 2008 9:57 AM To: service@ferengifts.com Subject: RE: Thanks a
lot!.. from Feren Fruit & Gift Baskets
All the baskets were well received.....It
made for a wonderful Christmas Holiday! Best of luck to you for the New
Year!
Regards, Rudy
From: Anthony Miranda Sent: Thursday,
December 06, 2007 1:52 PM To: service@ferengifts.com Cc: 'Rosella Miranda'; 'Tony
Coletto' Subject: FW: Christmas Gift Baskets
Peter, I wanted to share a note from one of
the recipients (name removed) of our Christmas baskets you delivered. We
appreciate the quality products you deliver.
All the best, Tony,
Anthony John Miranda President, COO Alphaport, Inc.
.............................................
Sent: Thursday,
December 06, 2007 10:05 AM To: 'Anthony John Miranda' Subject: Christmas Gift
Basket
Tony, Since it
is often difficult to reach you by phone due to your busy schedule, I thought I
would send you this message to thank you and Rosella for the lovely gift basket.
_____ and I received it on Tuesday and what a wonderful surprise it was. How
thoughtful.
Not only is it
beautiful, and very creative, but it also holds very special meaning to me being
a native Clevelander. The popcorn balls, and candy kisses in the yellow
wrappers, bring back fond memories of my visits to Euclid Beach as a child. The
stadium mustard reminds me of the many hot dogs I ate on those cold days at
Municipal Stadium watching the Browns. The Cleveland Botanical Gardens has
always been one of my favorite places. When I worked at the VA Medical Center,
the Gardens, as well as, the other museums were within walking distance, so many
of my lunch breaks were spent there. And who doesn’t love Peterson’s nuts?
If I do not see or
speak to you before the holidays, my wish is that you and Rosella have a very
merry and most importantly a blessed Christmas, and in general, a happy holiday
season.
Thank you again
Sent: Monday, October 01, 2007 1:13 PM To:
peter@ferengifts.com Subject: Audra's gift basket
Peter -- As promised, (by you) Audra was thrilled with what you
put together for her. So I was thrilled. As it turned out, she didn't get to her
hotel room until after midnight. Flying all day, setting up her booth, she
dragged herself back having not eaten dinner. I think we can both imagine how
that basket hit her. She said she was moved to tears. Short ones, because she
dug in to eat. As VP of Marketing, she has received and sent many baskets in her
life and Audra said that yours was the best ever in terms of quality. I already
told you how much I appreciated your help on the phone -- So thank you so much
for very good work. Valerie
Peter: I wanted to send a thank you note for the beautiful fruit basket you sent
to our Doc that was at Duke. The Doctor and his wife were extremely
complimentary of it....and enjoyed the fruit, candy and basket - very, very
much!
Thanks also for the trouble you went through to find the correct location
at Duke!! You are the BEST!!
Teresa Gary CPS, Imaging Administrative Assistant
Peter, Thank you so much for your IMMEDIATE response with the tracking info --
this is just another example of why I will continue to do business with you. Regards, Deborah
By the way, it just arrived and, as usual, it is PERFECT -- thank you SO
much !!
Peter...Just letting you know that this basket was wonderful and there is
plenty to share. The basket ordered last week was also wonder as
well...it sort of forced the recipient to eat fruit which was not his
favorite. Everyone who has received your fruit baskets have commented
on how your presentation and quality of your fruits and other goodies that
are included. All the comments have been nothing but positive... Karen
Spehar
I just took delivery of my order and gave it to my
husband -- he was THRILLED with his tub of beers, and I just wanted to take
a sec and say "Thank you" for your AMAZING customer service, and great
delivery service !!
I do most of my
shopping online, and you can be sure that I have bookmarked your site
and will now happily recommend you to any of my friends and colleagues
when they are looking for gift baskets.
You guys ROCK !! Thank you, SO much !!
Regards, Deb Haynes-Jacintho
I just wanted to share the feedback I received from
the recipient of the Stunning Scenario basket. I ordered
it last week for delivery to my boss's wife in Michigan and she just
loved it. She raved over the presentation in the tin container
and the wine was a delightful surprise.
You are consistent in quality and your delivery
timing is excellent. Thank you.
ChristineSapp
Peter,
Per our
conversation, I want to commend you on the tremendous job you and your
team did with my order. As I shared with you, I sent two baskets
to my new place of employment a week prior to my first day of work. It
was very important for me to make a positive impression, you and your
team were a great part in making this happen.
The young
woman who took my order was polite and very patient in taking my order
and assisting me with picking the appropriate baskets.Your service was
tremendous when you called to ask me if you could delay the delivery
by half an hour to assure the appropriate expectations (you said your
baker sometimes runs late and you did not want me to be disappointed
if the delivery was a little bit late). Additionally, the response I
got from the quality of the baskets was amazing. The best baked goods
they have tasted, not to mention the cheese and wine basket.
I commend
you for running such a customer friendly and high quality products
company. A completely true positive brand experience. Thank you and
your team for your excellence. I plan to continue ordering from your
company in the future and will make sure to recommend your company
anytime the opportunity rises.
Thank You,
Cielo McClain,
marcusthomas
LLC
Re: father's day basket for Nick Straniero
Hi Peter! My dad called the moment the courier delivered the basket and
he was very pleased! He tells me that the basket and its contents are
wonderful. Thank you for your assistance with this order. I will
certainly be back for more gift baskets in the future.
Thanks again.
Mary Straniero Bouffard
San Diego, CA
Thank you for the great beer basket for Jim Harig.
He loved it! He said it was the nicest basket he has ever seen!
Diane Gansil
Goodyear Tire Co.
Dear Folks at Feren's, Thank you very much for your expeditious delivery to my sister's
Lakeside hospital room last Friday. She and other visitors all
commented on the wonderful packaging and delicious "Loaded Pastry Tray".
It was wonderful of you to make this happen for us so quickly. She
was discharged yesterday and is doing better. Once again, many
thanks for your help in making her hospital stay a bit brighter.
Sincerely,
Mary Ann Gravenstein
Thanks, Peter.
My team here in Nashville appreciates your site and the fact that you sent a
personal reply.
Looks like you gained some Tennessee customers.
Shannon Thurman
Manager, Content & Usability Solutions
Client Service & Information Technology
Deloitte & Touche LLP
I believe it’s important to spread a little love whenever you can.
For my family and my business, we spread the love with Feren
Fruit and Gift Baskets.
During
the past 4 years, I probably send at least one basket a week to business
contacts, friends and family for nearly every occasion.
What do I get when I send a Feren Fruit
and Gift basket? You guessed it, love.
Everyone who receives a fruit and gift basket from Feren
calls me immediately with a “Wow, what a great basket, thank you, you’re
so kind!” I call it the Feren
Wow. Do as we do at
Broadcast Media Ideas. Thank
clients and friends with a Feren Fruit and Gift
basket. You’ll get love and
the Feren
Wow too!
Michael
Settonni
Broadcast Media Ideas
Dear
Peter,
Just wanted to again tell you how thrilled the recipient of one of your
CLEVELAND gift baskets was. He raved about all the neat items in the
basket and said he didn't realize how may great things Cleveland was known
for, like the mustard and the nuts.
Again, THANKS for the great compliment to us for selecting you to send the
basket for us. We earned a few 'brownie points' with a business
associate thanks to you.
Terri Dedrick
Production
Service Co.
Cleveland Oh
Dear Peter, Thanks for everything. You don't know how happy I am knowing that you'll
be able to deliver this present to my boyfriend. I
have no other questions but I would like to request if you could bill me by
the 10th of June.
Thank you very much... I'll recommend you to all my friends here in
California.
Sandra
To: service@ferengifts.com
Thanks for the tracking number. And thanks so much for the speedy,
efficient service! You guys were # 1 on the Lycos search engine...
now I know why. I appreciate the way you helped me out on such short
notice. Plus, your prices are the best around. I'll be anxious
to hear how much my boyfriend will like his beer basket. Thanks
again.
Bernadette
Thank you for accommodating us with the gift basket for our doctor.
He seemed very happy with it and thanked us both several times. I think
it made quite an impact! Your help has been most appreciated.
Take care- Kara Salvas and Aleta Bransfield
Pete,
The
cream always rises to the top, and you and your company are on the top
when it comes to gifts and fruit baskets. A little bit of good
will goes a long way in our businesses and I'm glad I can support your
business any chance I can.
Keep
up the good work, looking forward to many years of satisfied friends and
customers
Sincerely,
Christopher
J. Karwowski
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